1. International Orders

Kushal Exports primarily serves international B2B customers including:

• Fashion brands
• Retailers
• Wholesalers
• Importers
• Private-label businesses
• Sourcing companies
• Lifestyle brands

Orders are handled according to mutually agreed product and commercial requirements.

2. Product Confirmation

Before production begins, product specifications are reviewed and finalized.

These may include:

• Product design
• Materials
• Colours
• Sizes
• Measurements
• Quantity
• Branding
• Packaging
• Quality requirements

Production begins after the relevant specifications and commercial terms have been agreed.

3. Production Timeline

Production timelines vary depending on:

• Product category
• Order quantity
• Customization
• Material availability
• Sample approval
• Production requirements

The estimated production timeline will be communicated according to the specific order.

4. Quality Inspection

Completed products may undergo quality checks before dispatch.

The inspection process may cover areas such as:

• Product workmanship
• Stitching
• Measurements
• Finishing
• Quantity
• General product consistency

The exact quality requirements are based on the specifications agreed with the buyer.

5. Shipping & Freight

Shipping arrangements are determined according to the order, destination, shipment method and agreed commercial terms.

Depending on the arrangement, freight may be coordinated through appropriate logistics or shipping partners.

6. International Customs

International shipments may be subject to:

• Import duties
• Taxes
• Customs clearance charges
• Documentation requirements
• Destination-country regulations
• Other applicable government charges

Any applicable destination-country duties, taxes or import charges should be confirmed according to the buyer's local regulations and the agreed commercial terms.

7. Delivery Time

Delivery time depends on multiple factors, including:

• Production time
• Shipping method
• Destination
• Carrier schedule
• Customs clearance
• Local delivery

Therefore, delivery estimates may vary from one order to another.

8. Shipping Documents

Depending on the nature of the shipment and agreed commercial terms, relevant export and shipping documentation may be prepared or coordinated as required.

Documentation requirements may vary according to the destination country and shipment type.

9. Shipment Tracking

Where tracking is available, shipment details may be shared with the buyer after dispatch.

10. Delays

Shipping or delivery may occasionally be affected by circumstances outside our reasonable control, including:

• Customs delays
• Carrier delays
• Weather conditions
• Port congestion
• Government restrictions
• Transport disruptions
• Other unforeseen circumstances

In such cases, the buyer will be informed as reasonably possible.

11. Buyer Responsibilities

International buyers are responsible for providing accurate:

• Delivery information
• Company information
• Contact details
• Import information
• Product specifications

Buyers should also ensure that their destination country permits the import of the relevant products and that applicable import requirements are satisfied.

12. Export Support

Our team works with buyers throughout the process, from product discussions and sampling to bulk production and shipment coordination.

For specific shipping or export questions, contact our team before confirming your order.

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